2442 North Triphammer Rd  Ithaca, NY  14850      Phone: (607)257-8401      Fax: (607)257-2773
Help us provide you with the best service!
At Cayuga Pet Hospital we take our commitment to customer service to
heart.  Please take a few minutes to help us provide you with the highest
level of service by sharing your needs and expectations.  Your responses
will be discussed and acted upon at our monthly team meeting.  We assure
you that your responses will be anonymous unless you wish to be contacted.
Thank you so much for your time and your input.
How did you choose our hospital?
You were recommended to me by a friend or relative.
I saw your hospital when I drove by.
I noticed your ad in the Yellow Pages
I found you through your website.
Other:
Please rate our performance in the following areas:
Excellent
 Adequate
 Poor
The waiting room was comfortable and clean
My telephone call was answered promptly
The staff was knowledgeable and helpful
I was treated with warmth and respect
My waiting time was reasonable
The staff was gentle and helpful with my pet
The Doctor listened attentively to me
The Doctor explained any issues, as well as   
         my options, clearly and completely
All of my questions were answered
My pet received quality professional care
I did not feel pressured into services
I understood the fees for services
The fees charged were fair and reasonable
Your website is helpful and easy to navigate
My overall experience with Cayuga Pet Hospital:
Do you feel that our office hours are accommodating?
 Yes
 No
If no, what would you like to see us add or change?
Have you or will you recommend our hospital to others?
 Yes
 No
We welcome your comments and suggestions below.
Please give us your name and preferred contact information if you would like to
be contacted regarding your responses.